hk999 Terms & Conditions
These Terms & Conditions govern your access to and use of the hk999 platform. By registering an account or using any part of the hk999 service, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. Please read them carefully before proceeding.
Key Principles
What These Terms Cover
Age & Identity
All hk999 players must be aged 18 or above. Identity verification may be requested at any time. Accounts found to belong to minors are permanently closed and remaining balances are returned after review.
Deposits & Withdrawals
Transactions are processed in Bangladeshi Taka (৳) via bKash, Nagad, Rocket, Upay, and major Bangladeshi banks. Withdrawals are subject to identity verification and bonus wagering conditions where applicable.
Bonus Rules
All bonuses issued by hk999 are subject to specific wagering requirements. Bonus funds must be wagered the specified number of times before any withdrawal of associated winnings is permitted.
Prohibited Conduct
Fraudulent activity, multi-accounting, collusion, use of automated betting systems, and any attempt to manipulate game outcomes are strictly prohibited and will result in immediate account suspension and forfeiture of funds.
Platform Security
hk999 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Players are responsible for maintaining the confidentiality of their own login credentials.
Player Protection
hk999 provides deposit limits, session reminders, and self-exclusion tools to support responsible play. Players in Bangladesh experiencing gambling-related concerns are encouraged to use these tools or contact our support team.
1. Acceptance of Terms
Your continued use of hk999 constitutes full acceptance of these Terms & Conditions.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player" or "User") and hk999 ("the Platform", "we", "us", or "our") governing your use of the website located at https://hk999.app and all associated services, games, and features offered therein.
By accessing the hk999 platform in any capacity — whether by browsing the website, registering an account, making a deposit, placing a bet, or claiming a promotional offer — you confirm that you have read these Terms in full and that you agree to comply with and be legally bound by them. If you do not agree to any part of these Terms, you must immediately cease using the hk999 platform.
hk999 reserves the right to amend, update, or replace any part of these Terms at any time and without prior notice. The most current version of these Terms will always be accessible at https://hk999.app/terms-conditions. Your continued use of the platform following the publication of any amended Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically to remain informed of any updates.
These Terms should be read in conjunction with the hk999 Privacy Policy and the Responsible Gaming policy, both of which are incorporated by reference and form part of this agreement.
2. Eligibility & Registration
Requirements for opening and maintaining a valid hk999 player account.
To register and maintain an active account on hk999, you must meet all of the following eligibility requirements at the time of registration and on a continuing basis throughout the life of your account:
- You must be at least 18 years of age. hk999 operates a strict 18+ policy and does not permit minors to register or use the platform in any capacity.
- You must be a natural person — corporate entities, bots, automated systems, and agents acting on behalf of undisclosed third parties are not permitted to hold accounts.
- You must provide accurate, complete, and truthful information at the point of registration. Providing false identity information is grounds for immediate account termination.
- You must hold a valid mobile money account or bank account in your own name for the purposes of making deposits and requesting withdrawals. hk999 does not accept third-party payment arrangements.
- You must not already hold an existing active or suspended account with hk999. One account per person is strictly enforced; duplicate accounts will be closed and associated balances forfeited.
- You must not be listed on any self-exclusion register maintained by hk999 or have previously requested a permanent self-exclusion.
hk999 reserves the right to request documentary evidence of identity, age, address, and payment method ownership at any stage. Acceptable documents include a valid National Identity Card (NID), passport, or other government-issued identification. Failure to provide requested documentation within a reasonable timeframe may result in account suspension and the withholding of pending withdrawals pending satisfactory verification.
Account registration is limited to one account per individual, per household, per device, and per IP address. hk999 employs technical and manual monitoring processes to detect multi-accounting and will act on any confirmed instances without prior warning.
Registration Requirements Summary
| Requirement | Detail |
|---|---|
| Minimum Age | 18 years |
| Accounts per Person | 1 (one) |
| ID Verification | May be required at any time |
| Payment Method | Must be in player's own name |
| Accepted Documents | NID, Passport, or equivalent |
| Jurisdiction | Bangladesh (BST, UTC+6) |
3. Account Obligations
Your responsibilities as a registered hk999 account holder.
As a registered player on hk999, you accept sole responsibility for all activity that occurs under your account. This includes all bets placed, all deposits made, all withdrawals requested, and all communications sent via your account, regardless of whether those actions were taken by you personally or by any third party who gained access to your account.
3.1 Account Security
You are responsible for maintaining the strict confidentiality of your username, password, and any two-factor authentication credentials associated with your hk999 account. You must not share your login credentials with any other person. hk999 will never ask you for your password via email, live chat, telephone, or any other channel. If you receive any such request, treat it as fraudulent and report it to our support team immediately.
If you suspect that your account has been accessed without your authorisation, you must notify hk999 support without delay. hk999 will investigate the matter but accepts no liability for losses resulting from unauthorised access where the player has failed to maintain adequate account security.
3.2 Accurate Information
You agree to keep your account information accurate and up to date at all times. If any of your personal details change — including your mobile number, email address, or payment method details — you must update your account profile promptly. Providing false or misleading information is a material breach of these Terms and may result in immediate account suspension and forfeiture of any outstanding balance.
3.3 Account Closure
You may request the closure of your hk999 account at any time by contacting our support team at [email protected]. Prior to closure, any remaining real-money balance (subject to identity verification and withdrawal conditions) will be returned to your registered payment method. Bonus balances that have not met wagering requirements will be voided upon account closure.
hk999 reserves the right to close or suspend any account at its sole discretion, with or without notice, where it determines that the account is being used in breach of these Terms, applicable law, or in a manner that is detrimental to the integrity of the platform.
4. Deposits & Withdrawals
Rules governing financial transactions on the hk999 platform.
4.1 Deposits
hk999 accepts deposits in Bangladeshi Taka (৳) via bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All deposit methods must be registered in your own name; deposits from third-party accounts are not accepted and will be reversed.
Minimum deposit amounts and processing times vary by payment method. hk999 does not charge a deposit processing fee, though your payment provider may apply their own transaction charges independently. hk999 bears no responsibility for fees levied by third-party payment processors.
hk999 reserves the right to request evidence of the source of funds for large or unusual deposits. This is a standard anti-money laundering (AML) compliance measure. Deposits that cannot be verified may be reversed to the originating account.
4.2 Withdrawals
Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to identity verification. hk999 targets withdrawal processing within the same business day for amounts under ৳50,000 to bKash or Nagad, though processing times are not guaranteed and may vary based on verification status and payment provider conditions.
Withdrawals are subject to the following conditions:
- Your account must be fully verified (identity and payment method confirmed).
- Any active bonus funds must meet their associated wagering requirements before real-money withdrawal is permitted.
- The minimum withdrawal amount is ৳500. Requests below this threshold will not be processed.
- hk999 reserves the right to carry out enhanced due diligence on withdrawals above ৳100,000 per transaction or ৳500,000 per calendar month, which may extend processing times.
- Withdrawals will only be returned to a payment account registered in the same name as your hk999 account.
hk999 reserves the right to delay or decline any withdrawal request where there is a reasonable suspicion of fraud, money laundering, or breach of these Terms, pending investigation.
Accepted Payment Methods
- bKash
- Nagad
- Rocket (Dutch-Bangla Bank)
- Upay
- BRAC Bank
- City Bank
- Islami Bank
- Sonali Bank
5. Bonuses & Promotions
Rules and wagering requirements that apply to all hk999 bonus offers.
hk999 offers a range of promotional bonuses to both new and existing players, including welcome bonuses, reload bonuses, cashback offers, free bet credits, and seasonal promotions tied to events such as Eid-ul-Fitr, Eid-ul-Adha, Pohela Boishakh, and major cricket tournaments including BPL, IPL, and T20 World Cup. All bonuses are subject to the following general terms unless a specific promotion's terms state otherwise.
5.1 Wagering Requirements
All bonus funds credited to your hk999 account are subject to wagering requirements before they or any winnings derived from them may be withdrawn. The specific wagering multiplier applicable to each bonus is stated in the individual promotion's terms. For example, a bonus with a 20x wagering requirement means the bonus amount must be wagered a total of 20 times before a withdrawal is eligible.
Wagering requirements must be completed within the validity period specified for each bonus. Bonus funds and associated pending winnings that remain unwagered at the expiry of the validity period will be automatically voided and removed from the account balance.
5.2 Bonus Eligibility
Bonuses are available to eligible players who have a fully verified hk999 account and are in good standing. hk999 reserves the right to exclude certain players from specific promotions based on account history, deposit method, location, or other criteria. Players who have previously requested self-exclusion are not eligible to receive bonuses during any self-exclusion period.
5.3 Bonus Abuse
hk999 actively monitors for bonus abuse, which includes but is not limited to: creating multiple accounts to claim the same bonus more than once, placing opposing bets to guarantee outcomes while consuming bonus funds ("bonus hedging"), and any other strategy designed to extract bonus value without genuine gameplay intent. Confirmed bonus abuse will result in immediate account suspension and forfeiture of all bonus and associated winnings.
5.4 Withdrawal of Bonus Funds
Bonus funds themselves are not directly withdrawable. Only winnings generated from bonus funds — after full satisfaction of the applicable wagering requirement — may be withdrawn, subject to the standard withdrawal conditions in Section 4 above. The maximum withdrawal amount derived from any single bonus offer may be capped; where such a cap applies, it will be stated in the promotion's individual terms.
6. Prohibited Conduct
Actions that are strictly forbidden on the hk999 platform.
The following conduct is strictly prohibited on the hk999 platform. Any player found to have engaged in any of the following activities will have their account immediately suspended pending investigation, and may face permanent closure, forfeiture of funds, and referral to relevant authorities where warranted.
Multi-Accounting
Opening, operating, or benefiting from more than one hk999 account, whether in your own name or through a proxy or third party.
Automated Betting
Using bots, scripts, macros, or any other automated system to place bets or interact with the platform in any automated or non-human manner.
Money Laundering
Using the hk999 platform to deposit, transfer, or withdraw funds for the purpose of concealing their origin or circumventing financial reporting obligations.
Match Manipulation
Placing bets in connection with any sports event where the player or an associate has prior knowledge of, or influence over, the outcome.
Exploiting Errors
Intentionally exploiting software errors, miscalculated odds, display glitches, or any other technical fault to gain an unfair advantage over the platform.
Fraudulent Payments
Making deposits using stolen, unauthorised, or fraudulently obtained payment credentials, or initiating unjustified chargebacks against legitimate transactions.
hk999 cooperates fully with law enforcement agencies and financial regulators in Bangladesh and internationally. Any credible evidence of criminal activity detected on the platform will be reported to the relevant authorities without prior notice to the account holder.
7. Intellectual Property
Ownership and permitted use of hk999 content and materials.
All content published on the hk999 platform — including but not limited to the hk999 brand name, logo, website design, graphics, user interface layouts, game imagery, promotional materials, text content, software, code, and data compilations — is the exclusive intellectual property of hk999 or its licensed content providers, and is protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the hk999 platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not permit you to:
- Copy, reproduce, republish, distribute, or commercially exploit any content from the hk999 platform without prior written consent from hk999.
- Modify, adapt, translate, reverse-engineer, decompile, or disassemble any software or code forming part of the hk999 platform.
- Use the hk999 brand name, logo, or any associated trademarks in any manner that implies endorsement, affiliation, or partnership without express authorisation.
- Scrape, crawl, or systematically extract data from the hk999 platform by automated or manual means for any commercial purpose.
Any unauthorised use of hk999 intellectual property will result in immediate account termination and may expose the infringing party to civil and criminal liability. hk999 actively monitors for intellectual property violations and will take enforcement action as appropriate.
Game titles, studio names, and provider brands displayed on the hk999 platform — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — remain the intellectual property of their respective owners. hk999 operates these games under licensing agreements with the respective providers and makes no claim of ownership over those brands or their associated content.
8. Limitation of Liability
The extent of hk999's liability to players for service issues and losses.
hk999 provides its platform on an "as is" and "as available" basis. While hk999 makes every reasonable effort to ensure uninterrupted, secure, and error-free service, we cannot guarantee that the platform will be available at all times or that it will be free from technical faults, data loss, or interruptions caused by factors beyond our reasonable control.
To the maximum extent permitted by applicable law, hk999 expressly disclaims all liability for:
- Any loss of profits, revenue, data, or business opportunities arising from your use of or inability to use the hk999 platform.
- Losses caused by platform downtime, technical errors, or service interruptions, including those affecting the placement or settlement of bets.
- Losses incurred as a result of unauthorised access to your account where the breach resulted from your own failure to maintain adequate account security.
- Errors in odds, game results, or payout calculations that arise from data feed failures or technical malfunctions beyond hk999's control, provided hk999 acts promptly to correct such errors upon discovery.
- Any indirect, consequential, special, or punitive damages of any kind, even if hk999 has been advised of the possibility of such damages.
Where hk999 is found liable for direct damages, our total aggregate liability to you in connection with any single event or series of related events shall not exceed the total net deposits made by you into your hk999 account in the thirty (30) days immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude hk999's liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be lawfully excluded or limited under applicable Bangladesh law.
These Terms & Conditions are governed by and construed in accordance with the laws applicable in Bangladesh. By using the hk999 platform, you consent to the non-exclusive jurisdiction of the courts of Bangladesh in respect of any dispute arising from these Terms or your use of the platform.
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